Last Updated: February 4, 2025
Introduction
Klein Munsinger LLC (“we,” “us,” or “our”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, and protect your information, including how we use SMS (text message) communications in compliance with 10DLC regulations.
Information We Collect
We collect and process the following types of personal information:
Contact Information: Name, phone number, email address, mailing address.
Legal Matter Information: Details necessary for providing legal representation.
Billing Information: Payment details, invoices, and transaction history.
Communication Records: Emails, phone calls, and SMS messages related to your legal case.
We do not collect or use personal information for marketing or promotional purposes.
How We Use Your Information
We use the information collected for the following purposes:
To provide legal services and case-related updates.
To schedule appointments and send confirmations.
To respond to inquiries and communicate with clients.
To process billing and payment transactions.
To comply with legal obligations and maintain client records.
10DLC SMS Policy (Text Messaging Policy)
We may use text messaging (SMS) for service-related communications with clients. Our SMS messages may include:
Communications and scheduling with potential clients.
Appointment reminders and confirmations.
Case status updates and legal notifications.
Requests for documents or signatures.
Payment reminders and billing information.
Urgent messages related to your legal representation.
We do not send marketing or promotional text messages.
No mobile opt-in data will be shared with third parties.
Consent to Receive SMS Messages
providing your mobile number and engaging our legal services, you consent to receiving SMS messages related to your legal case. If you prefer not to receive text messages, you can opt out at any time as described below.
Opt-Out Procedures
You can stop receiving text messages from us by:
Replying “STOP” to any text message you receive from us.
Contacting our office at (503) 568-1078 or connect@kleinmunsinger.com.
Important Notice: Opting out of SMS messages may limit our ability to provide timely updates regarding your legal matter. However, we may still contact you via SMS for essential service-related communications when necessary.
No Third-Party Data Sharing
We do not share, sell, or distribute your phone number or personal information to third parties for marketing or advertising. All SMS communications remain confidential and are used strictly for service-related purposes.
Message and Data Rates
Standard message and data rates may apply based on your mobile carrier and plan. We are not responsible for any charges incurred by receiving text messages from us.
Security & Confidentiality
We prioritize the security of your personal information, including SMS communications. We take reasonable steps to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. Text messages are not encrypted, and we recommend discussing highly sensitive legal matters through more secure channels, such as phone calls or video calls or in-person meetings.
Data Protection & Security
We take appropriate security measures to safeguard your personal information, including:
Secure data storage and encryption of client records.
Restricted access to client files and case information.
Compliance with attorney-client privilege and confidentiality obligations.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
To provide legal services and case-related updates.
To schedule appointments and send confirmations.
To respond to inquiries and communicate with clients.
To process billing and payment transactions.
To comply with legal obligations and maintain client records.
We want to inform our clients and potential clients that these third party service providers may have access to your personal information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Links to Other Sites
Our website and emails may contain links to other websites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
Our services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we will delete this information from our servers consistent with our provision of legal services and legal and ethical obligations. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Your Rights & Choices
You have the right to:
Access, correct, or update your personal information.
Request deletion of your personal data where legally permitted.
Opt out of receiving SMS communications or other forms of contact.
To exercise these rights, please contact us at (503) 568-1078 or connect@kleinmunsinger.com.
Important notice: Even if you opt out of communications, we may still contact you regarding essential service-related matters, such as appointment reminders, billing issues, or important updates about the services we are providing to you.
Changes to This Policy
We may update this Privacy Policy and 10DLC SMS Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website at https://kleinmunsinger.com/privacy-policy/.
Contact Information
If you have any questions or concerns regarding this policy, please contact us:
Klein Munsinger LLC
1215 SE 8th Ave Ste F
Portland, OR 97214
(503) 568-1078
connect@kleinmunsinger.com
https://kleinmunsinger.com